Privacy Policy

Last updated: 21 September 2026

This Privacy Policy explains how Bluesparrow Events ("Bluesparrow Events", "we", "us", "our"), a proprietorship owned by Sanskriti Singh with its principal place of business at C-203, Mahavir Rachana Co-operative Housing Society, Plot No. 54, Palm Beach Road, Near Bhoomi Mall, Sector 15, CBD Belapur, Navi Mumbai, Thane, Maharashtra – 400614, collects, uses, shares and protects personal data when you visit bluesparrowevents.co.in (the "Website"), respond to our advertisements, or contact us by phone, WhatsApp, email or social media.

We process personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 to the extent in force.

1. Information we collect

Information you give us

• Contact details such as your name, mobile number, WhatsApp number and email address.
• Event details such as event type, date, city or area, venue, approximate number of children, age group, theme preferences and any notes you share.
• For business clients, your organisation name, designation and billing details (including GSTIN) when we prepare quotations or invoices.
• Messages and call records when you communicate with us.

Information about children

Our services are designed for children, but our Website and enquiry process are intended for parents, guardians and organisations. We do not knowingly collect personal data directly from children. If a parent or guardian shares a child's first name, age or special requirements (for example, allergies relevant to an activity), we use it only to plan and deliver the event safely.

Information collected automatically

• Device and usage data such as browser type, device type, pages visited, referring page and approximate location derived from your IP address.
• Information from cookies, pixels and similar technologies, including the Meta Pixel and similar tools from Google, which help us measure how our advertisements perform (see section 5).

Information from advertising platforms

If you submit a lead form on Facebook or Instagram, or click to message us from an advertisement, we receive the information you choose to submit through that platform, such as your name, phone number, email and your answers to the form's questions.

2. How we use your information

• To respond to your enquiry and contact you by phone, WhatsApp or email about it.
• To prepare proposals and quotations, plan, confirm and deliver events, and coordinate with you on the event day.
• To issue invoices, receive payments and meet our tax, accounting and legal obligations.
• To improve our services, Website and advertising, including measuring the performance of our advertisements on Meta and Google platforms.
• With your consent, to send you occasional updates about our experiences. You can opt out at any time.

We do not sell your personal data.

3. Legal basis

We process your personal data on the basis of your consent (for example, when you submit an enquiry and tick the consent box), to take steps at your request before entering into a contract, to perform our contract with you, and to comply with legal obligations. You may withdraw your consent at any time by writing to us; this will not affect processing already carried out.

4. Sharing your information

We share personal data only as needed to run our business:

• Our team and event staff, such as presenters and coordinators, who need event details to deliver your event.
• Service providers who help us operate, such as our website host, email and messaging providers (including WhatsApp), payment providers and accounting professionals.
• Advertising and analytics partners such as Meta Platforms and Google, in the form of pixel and event data used to measure and improve our advertising.
• Authorities, where required by law, court order or to protect our rights, our clients or the public.

These parties are expected to use your data only for the purpose for which it is shared. Some providers may store data outside India, subject to applicable law.

5. Cookies, pixels and advertising

Our Website may use cookies and similar technologies, including the Meta Pixel, to understand how visitors use the Website and to measure and improve the effectiveness of our advertisements on Facebook, Instagram and other platforms. These tools may collect information such as your IP address, browser details, pages viewed and actions taken (for example, submitting an enquiry).

You can control cookies through your browser settings, and manage how Meta uses your data for advertising through your Facebook ad preferences. Blocking cookies will not stop you from using the Website.

6. Photographs and videos

We may photograph or film our events to document and showcase our work. We will not publish identifiable images of children on our website or social media without the consent of the parent, guardian or organising client. You can ask us at any time not to photograph your child, or to remove an image we have published.

7. How long we keep your data

We keep enquiry data for as long as needed to respond and follow up, generally up to 24 months after our last interaction, unless you ask us to delete it sooner. Booking, invoice and payment records are retained for the period required under tax and accounting laws.

8. How we protect your data

We use reasonable security practices to protect personal data from unauthorised access, loss or misuse, including limiting access to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may:

• Ask what personal data we hold about you and how it is used.
• Ask us to correct, complete or update it.
• Ask us to erase it, where we are not required to keep it.
• Withdraw consent and opt out of marketing messages.
• Nominate another person to exercise these rights on your behalf, where permitted by law.
• Raise a grievance with us, and if unresolved, with the Data Protection Board of India once constituted.

To exercise these rights, contact us using the details below. We may need to verify your identity before acting on your request.

10. Third-party links

Our Website may link to third-party sites and apps such as WhatsApp, Instagram, Facebook and Google Maps. Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

12. Contact and grievance officer

For questions, requests or complaints about your personal data, contact our Grievance Officer, Sanskriti Singh. We aim to acknowledge requests within 72 hours and resolve them within 30 days.